Inspiration

Update #2: Nikon Service and my D500.

Inspiration, Q&A

I was notified today that my D500 was, after two failed attempts, finally repaired.

Yay!!!!!!!!!!!

Nikon had to replace the entire circuit board; luckily, my camera was still under warranty.

And…

I arrived at the repair facility — only to find out it still didn’t work.

😦

The upshot?

They’re going to do the right thing and replace it with a new D500.  I had to push for this a little bit, but the discussion was very cordial and they eventually acknowledged that despite replacing the innards of this camera they still weren’t any closer to figuring out what was actually wrong with it.

I should get the new camera within 4 weeks’ time.  In the meantime, they’ve provided me with a loaner D500.

Thank you, Nikon Canada.

—Peter.

 

House-Road Blues, 4.

2018, Favourite, Film, Inspiration, Kodak Tri-X 400, Leica 50mm Summicron Dual Range f/2, Leica M3, Portrait, Scanner - Plustek 8200i, Within 200 feet of My House™

The darkness on the left side is, ahem, part of my camera strap.  I could tell you that it was intentionally placed there, but then you’d know I was lying.

Unfortunately, there were no do-overs on this one… it was a candid moment.

—Peter.

↑ Leica M3, Leica 50mm Summicron Dual Range, Kodak Tri-X 400, and Plustek 8200i.

C-41 Film Negative Processing Kits in Canada?

Inspiration, Q&A

Does anyone know of a reliable source for C-41 Film Negative Processing Kits in Canada?

(Or of a source in the USA that ships to Canada?)

I’m looking to take control of my colour film developing, just like I have with my B&W, but it seems like most places only stock the B&W chemistry.  Those that stock C-41 kits place severe shipping restrictions.

Film guru Mark E. (no relation to Sheila E.) once directed me to this company, but when I enter their website I’m warned by my browser that “the connection is not secure”.

Thanks,

—Peter.

 

Disappointed in Nikon Service (Canada).

Inspiration, Nikon, Q&A, Teaching point

This is in follow-up to this post.  The problem with my Nikon D500 was that the green LED light on the back panel was continuously blinking (as if the memory card was being accessed) whether the camera was on or off.  This would drain the battery to zero power within an hour — again, whether the camera was on or off.

—

Thankfully, I received a call yesterday that my Nikon D500 was repaired and ready to be picked-up.

Yay!

So, today, I made the hour-long return trip to Nikon in Mississauga.

When I arrived, the nice person behind the counter retrieved my camera and informed me:

  1.  The camera was cleaned.
  2.  The firmware was updated.
  3.  The autofocus was adjusted.

Me:  Oh.  That’s all?

Him:  That’s it.  It’s fixed now.

Well,  prior to taking it to Nikon:

  1.  The camera was already clean.
  2.  I had already installed the latest firmware.
  3. The autofocus was working perfectly; in fact, it’s the one thing I had hoped they wouldn’t touch!

Me:  Do you mind if I test it here?

Him:  Sure, go right ahead.

(a battery and memory card is placed in the camera… we both stand and watch as the blinking green light turns on… and off… continuously…)

Him:  Oh.

Me:   This is the problem (that required repair).  A technician signed off on this?

Him:  Let me take it back inside — please wait here.

(several minutes later…)

Him:  I’m very sorry.  It seems that there is a hardware problem.  It will need to be fixed.

Me:  Yes, I know.

–

Needless to say, I returned home empty-handed.  Now I’ll have to make a 3rd trip to Nikon, at some point.  My guess is that they will eventually fix it, but this interaction did not inspire me with confidence.

I just hope that they haven’t messed up the autofocus.

—Peter.