Update #2: Nikon Service and my D500.

I was notified today that my D500 was, after two failed attempts, finally repaired.

Yay!!!!!!!!!!!

Nikon had to replace the entire circuit board; luckily, my camera was still under warranty.

And…

I arrived at the repair facility — only to find out it still didn’t work.

😦

The upshot?

They’re going to do the right thing and replace it with a new D500.  I had to push for this a little bit, but the discussion was very cordial and they eventually acknowledged that despite replacing the innards of this camera they still weren’t any closer to figuring out what was actually wrong with it.

I should get the new camera within 4 weeks’ time.  In the meantime, they’ve provided me with a loaner D500.

Thank you, Nikon Canada.

—Peter.

 

2 thoughts on “Update #2: Nikon Service and my D500.

  1. Andreas Hackauf says:

    Peter, it is good to hear you get a brandnew D 500, this is not disappointing! Hopefully it will work like you wish!😀

Leave a Comment

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s